Transform Your Small Business With the Power of Branding
March 2, 2010 by Mary Ellen
Branding: the process of creating and living a brand’s message, according to soon-to-be-published Brand DNA: Uncover Your Organization’s Genetic Code for Competitive Advantage by Carol Chapman and Suzanne Tulien.
The authors, principals with The Brand Ascension Group, use Meg’s story to develop the premise of branding as an internal function encompassing the core message of a business.
Following a free webinar, “Cashing in on Branding,” Meg becomes a Brand Ascension client to better brand Ecologé, her line of natural/organic body-care products.
With the help of Carol and Suzanne, Meg develops her core brand, working through components like value, style, differentiators and standards. These are the four components of Brand DNA.
Throughout the book Carol and Suzanne make it clear that branding is an inside out process and they present it step-by-step. Even the terminology makes the distinction:
Marketing = the process of communicating and spreading your message. (External)
Branding = the process of defining the core perception of and actioning (through behaviors, systems and processes, and environment) your message. (Internal)
From Meg’s “magic story,” a structured way of getting employees on the same page, to her view of the value of an updated logo, Brand DNA is real. At one point Meg jumps to a conclusion when she sees a glimmer of a solution. We see the disconnect: Meg wants to spending money on an external message before she addresses the company’s internal response.
Brand DNA’s authors are certified trainers in accelerated adult-learning methodologies. It shows. We first see the exercises reflected through Meg’s eyes and we hear her commentary about employee reaction.
The interactive workbook presents a do-it-yourself option, and gives estimated times for each exercise segment. Most businesses could benefit from working through one or two of the activities. In addition, a “consultant’s corner” suggests further questions and actions for any business.
Believable. Authentic. Doable. Those words came to mind as I reviewed Brand DNA. A student of branding, I enjoyed the discussion.
As a presenter who addresses branding for small business, I found myself admiring the cohesiveness of Brand DNA for the local or regional brand on the grow. An acknowledgement of small business pressures provides a healthy dose of reality: working on your business while working in it is one such example.
Brand DNA is an easy, thought-provoking read. It can provide an in-depth, brand-transforming result. In “Afterward” the authors say:
“Remember that branding is a process, not an event, and that this level of consciousness around your brand should continue for the life of your organization, not just by you, the owner, but by all its stakeholders. Clearly articulating your Brand DNA will help streamline many other facets of the business (e.g., marketing, communications, employee hiring, partnering, business decisions, etc.). When you achieve this level, you will see your business thrive!”
Each chapter of the book supports the statement, “Branding starts from the inside out.” Whether you’re looking for a collection of brand terminology, or assessments and or collaborative exercises to address employee involvement in your brand, this book has something for you. Working on branding will indeed affect every other aspect of your business.
Small business owners serious about improving their branding can pre-order Brand DNA at the author’s discount.
(Disclosure: Suzanne Tulien contacted me through my blog and I agreed to review the book.)
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